I called Windows r Us on Tuesday, May 7, 2019. They said they would call within 48 hours to schedule a quote. They did not call. On may 10, I called and they said they would call back because scheduling was backed up. They called Monday, May 13. My boyfriend set an appointment with them for 8:30 AM this morning. It is close to 1:30, they haven't arrived and the office is giving him the run around. This is absolutely ridiculous! He took the day off of work after they made it clear how important scheduling when he was home is. I rarely recommend any companies- I recommended this one after neighbors highly recommended them and after one of their salesmen visited my home.
UPDATE: They finally called around 3:30 to say they'd be around by 4:30.
UPDATE: They showed up at 4:30, gave a quote and said they'd be back tomorrow morning to do the job. According to Greg the roofers were awesome and went above and beyond.
They did show up, albeit later than expected. They did an excellent job, were friendly and efficient!
I would recommend this company based on work quality, pricing and friendliness.